Bad experience with SYSTEM RECORDS

[Earth&Stone]

I had a very bad experience with an on line seller,recently.I made my order to SYSTEM RECORDS and I sent the payment next day.After a few days I ordered again.Finally, the second order came to me but the first not,after two months.I sent after 40 days 1 email.They answered that I hadn't worry because there was a postal strike and soon I'll receive the package.But nothing again.When I sent two other emails,telling them that I hadn't received the first order and asking if they received the first payment,no response at all.I'm very angry with them and I wanted all of you to know about this incident.Sorry about my poor english.

[Jah Glu]

Keep writing to them. I hate people like that too but the only thing you can do is just to write to them...

[Rootsman]

Earth & Stone.

I know Mick at System Records and have had a very good relationship with him for over 2 years. I have ordered 100`s of items from him and have never had a problem.

In England we have recently had a postal strike and, to be honest our postal service, is shit at the best of times. That is no excuse though as you should have got a response to your e-mails.

If you PM me some details name, where you live, dates etc) and I will speak to him and see if I can help you out.

I really do believe you have been unlucky with this as he is usually very efficient and helpful.

Please let me know and I will try and help you out.

Regards

Dave

[ton1]

Go to your post office and ask them if they have a packet for you. I don't know where you live but in France, they don't leave a note at home if you're not here when delivering anymore if it's not recorded. I experienced problems like that a few times.

[leggo rocker]

October was a bad month here in the UK for anyone using the mail. I didn't buy many records that month but still have managed to have three or four go missing while on their way to me in the mail during the strike.

[6anbatte]

October was a bad month here in the UK for anyone using the mail.

Very true. For example, last night I received a CD that had been sent on 5 October. I'm still awaiting something sent on 6 October. Everything has been massively delayed regardless of the supplier.

I am surprised you haven't received a response from Mick at System Records though as, like Rootsman Dave, I buy a lot of stuff from him and have never, ever had a problem.

[Earth&Stone]

Thanks to Rootsman's intervention,that must be a very nice guy,I had finally my answer today from Mick at System Records and it seems that the problem finds it 's solution.This must be a mistunderstanding and I think I 'll buy many other items from System Records.So,big up,my friend Rootsman!!

[bullit]

System records have always been good with me, good selection and usuaully respond and have good advice